Frequently Asked Questions concerning customized baseballs for schools and baseball camps. Order custom printed baseballs.

FREQUENTLY ASKED QUESTIONS (FAQs):
 

What is the minimum order amount?  The minimum order amount is 100 baseballs.

What are the set-up charges?  The set-up charge is $35 per imprint color, up to four colors. We offer four-color process printing. The set-up charge for four-color process printing is  $140.00.

How are the baseballs packed?  The baseballs are packed in bulk. Each baseball is individually tissue wrapped. 12 baseballs are packed per box. There are 10 boxes to a master carton. Therefore, the baseballs are packed 120 balls per shipping box.

What is your lead-time for production?   Generally, it takes 3 working days to produce your order for a single-color imprint. Multi-color imprints take 8 working days to produce.

Where is your warehouse located?   We ship from Eden Prairie, Minnesota. This allows us to offer competitive freight rates throughout the United States.

Do you accept returns?   Since all orders are customized according to your specifications, we only replace defective items or products that we have damaged. We cannot accept returns for items that you no longer need. All claims must be made within 14 days of receive the shipment.

How are samples ordered?   Random imprinted samples are free upon request and subject to availability. You only need to pay for the ground freight to ship the sample(s). We offer FREE Virtual Samples by email.

Will you Drop Ship?   Yes. We can ship to the address you specify. If we have to ship to multiple addresses, there is a $5.00 charge for each additional shipment.

What are your payment terms?   The terms are prepaid. You can submit payment by check, PayPal, VISA, MasterCard or American Express (AMEX). If you prefer to pay by credit card, please complete a Credit Card Authorization Form and fax it to us at (702) 258-4346. All credit card payments require this form. Your information is kept private and secure. We do not share your information with any company or person.

Do you accept orders from outside the United States?   Yes. We service the needs of customers worldwide. Please email us your shipping address for a freight quote. You are responsible for all duty and import fees. We can ship using your DHL, UPS or FedEx number. We do not ship using our account number. Please contact UPS or your freight carrier to determine the amount of fees charged by your country.

Can the color of the ball be specified?   We only offer white colored baseballs and softballs. We maintain an inventory of these baseballs in our warehouse. Balls are printed as needed. We do not stock other colors.

Do you accept telephone orders?   All orders should be submitted by fax, mail or e-mail copy.

What forms of artwork do you accept?   Please refer to our Artwork Requirements page. We accept .ai, .jpg, .eps and .pdf formats.  All artwork should be high-resolution and at least 300 dpi.

Order customized baseballs with your printed logo. The lead time for production is 8 working days. We offer promotional baseballs and playable baseballs with your logo. Customized baseballs for sale.